The Pantry is open from 10:00 AM to 12:00 PM on Monday, Tuesday, Thursday and Friday except on holidays. Applicants are interviewed in person or by telephone. If the applicants are eligible for assistance, they are given an evening appointment between 6:20 to 7:00 and 7:30 to 8:00 PM, and Fridays between 10:00 AM to Noon.
Later, volunteer members fill the orders to be picked up at the appointed times. Each order contains enough food to provide the family with meals for one to two weeks. Upon arrival, client information is reviewed and confirmed before receiving their prepared food order.